Strategic Account Manager, SME - France

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ABOUT AIRWALLEX

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

HOW YOU'LL MAKE IMPACT

Own growth across a portfolio of 50–100 SME customers, driving expansion, product adoption and strong Net Revenue Retention through a focused, data-led account strategy. You’ll identify the accounts with the greatest potential, build 12-month growth plans with CFOs and Treasury Leads, and create cross-sell opportunities across cards, spend, FX, billing and embedded finance.

• Drive expansion and product adoption across an existing portfolio, achieving Net Revenue Retention and GMV growth targets.

• Segment and tier 50–100 accounts to focus your time on the highest-impact retention and growth opportunities.

• Build strategic account plans and 12-month growth roadmaps with CFOs, Treasury Leads and other key stakeholders.

• Identify and deliver cross-sell opportunities across cards, spend, FX, billing and embedded finance.