RevOps Systems Administrator (Salesforce)

Tentang posisi ini

Xendit is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward.

About the Team

The RevOps Systems team owns Salesforce and the broader ecosystem of systems that power Xendit's revenue engine — from lead-to-cash to the tools that plug into it. As the team scales to support both net-new projects and the steady drumbeat of platform improvements, we're adding a role dedicated to keeping the Salesforce platform and all its integrated systems of actions healthy and continuously improving.

About the Role

This is a hands-on administrator role for all sales tools, primarily but not limited to Salesforce CRM. You'll be the day-to-day owner of the GTM platform — performing basic systems configuration yourself, and leading Continuous Improvement (CI) as a structured sprint cadence rather than an ad hoc ticket queue. You'll run CI sprint planning and prioritization, resolve declarative work directly (Flow, validation rules, page layouts, reports, permission sets), and package anything that needs custom development for our two Salesforce Engineers. You'll work closely with the CRM Transformation Lead and the Engineers, keeping the platform's ongoing enhancements moving with a predictable rhythm.

Responsibilities

• Lead Continuous Improvement sprints: own the CI backlog and co-run it with the CRM Transformation Lead as a sprint cadence — planning, prioritization, and review — so ongoing platform enhancements have a predictable rhythm instead of ad hoc firefighting.

• Perform basic Salesforce configuration: build and maintain Flow Builder automation, validation rules, permission sets and sharing rules, page layouts, and reports/dashboards.