Manager - Marketing Operations

Tentang posisi ini

Job Summary

We are seeking an experienced Marketing Operations Manager to lead the setup, standardization, and continuous improvement of Live Streaming and Affiliate Marketing operational processes across regional markets.

This role will focus on establishing operational frameworks, developing and implementing Standard Operating Procedures (SOPs), monitoring process compliance, and ensuring consistent operational standards across countries.

The ideal candidate should have strong knowledge and direct experience in Live Streaming and Affiliate Marketing, combined with excellent project management, process improvement, and stakeholder management skills.

Key Responsibilities

Regional Operations Setup & Implementation

• Lead the setup and implementation of standardized operational processes for Live Streaming and Affiliate Marketing across regional markets.

• Develop operational frameworks, workflows, SOPs, and reporting structures to support new market operations.

• Work closely with country teams to ensure successful implementation and adoption of regional operating standards.

• Assess operational readiness, identify process gaps, and recommend improvements to support market expansion.

• Coordinate cross-functional teams to ensure operational alignment and consistency across countries.

SOP Development & Process Standardization

• Develop, review, and continuously improve SOPs for Live Streaming and Affiliate Marketing operations.

• Standardize operational workflows, service delivery processes, and best practices across regional markets.

• Evaluate existing country-level processes and identify opportunities for process improvement.

• Ensure operational procedures are aligned with regional business objectives and company standards.

Operational Audit & Compliance Monitoring

• Conduct regular operational reviews and process compliance assessments across country teams.