Senior Site Reliability Engineer - (EMEA-Remote)

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About the role

We are committed to providing our customers with reliable and secure services so we are expanding our central Site Reliability Engineering team. You will be responsible for building and leading processes to ensure the reliability, availability, scalability, and performance of our cloud infrastructure. You will collaborate with different teams like Control Plane, Data Plane, Core, Security, Support and Operations and guide them to design and implement scalable, secure, highly available and fault-tolerant distributed systems. You will also own the areas of incident management and response, post-mortem analysis including running blameless postmortems, and continuous improvement of our Cloud services. You will be leveraging your software engineering expertise to develop software platforms and tools to optimize the operational and engineering efficiencies of ClickHouse Cloud. This role is a unique opportunity to make a significant impact on our elastic, limitless scale, high-performance ClickHouse Cloud.

What will you do?

• Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse.

• Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.

• Ensure all the infrastructure components in ClickHouse Cloud (including Data Plane, Control Plane,ClickHouse Core, etc) have monitoring and alerting in place to ensure timely detection and resolution of incidents.

• Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers.

• Continuously improve the reliability and performance of our ClickHouse services.