aCommerce
AR Supervisor
- Location
- Taguig, Philippines
- Last checked
- Oct 26, 2026
About this role
Accounts Receivable Supervisor (Billing and Collection)
We are seeking a highly motivated customer-focused individual to join our team as Accounts Receivable Supervisor (Billing and Collection). In this role, The Accounts Receivable Supervisor is responsible for overseeing the accurate and timely billing and collection of e-commerce service revenues. The role ensures efficient end-to-end accounts receivable processes, from invoice generation and revenue reconciliation to payment collection and account resolution. The position will work closely with internal teams and customers to address billing concerns, minimize outstanding receivables, improve cash flow, and maintain strong customer relationships while ensuring compliance with company policies and financial controls.
Job Responsibilities:
- Manage the end-to-end billing process for e-commerce service revenues, ensuring accurate and timely invoicing.
- Review billing transactions, fees, adjustments, credits, and revenue records.
- Perform reconciliation of billings, payments, AR balances, and designated general ledger accounts.
- Coordinate with Commercial, Operations, and other teams to resolve billing and payment discrepancies.
- Handle collection activities, monitor AR aging, and follow up on overdue client accounts.
- Communicate with clients to resolve billing, payment, and account concerns while maintaining strong professional relationships.
- Investigate and resolve unapplied payments and outstanding reconciling items.
- Analyze AR and collection performance, identify risks, and recommend improvements.
- Support month-end and year-end closing activities related to billing, accounts receivable, and assigned GL accounts.
- Implement process improvements to increase billing accuracy, collection efficiency, and cash flow.
Qualifications:
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- At least 3–5 years of experience in Billing, Accounts Receivable, Collections, or General Accounting, preferably in an e-commerce or service-based company.