Director, Customer Success - FSI

About this role

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

Customer Success Director, Financial Services & Insurance (FSI)

NY-Metro (NYC preferred) Hybrid (2 days in office if within 50 miles of our NY office)

Operator's Seat. Clear Mandate. Thoma Bravo Standards.

Anaplan is the connected planning platform trusted by the world's most ambitious companies —

and as a flagship Thoma Bravo portfolio company, we operate with the discipline and urgency of

a business built to win. We're scaling a world-class Customer Success org into its next chapter,

and we're looking for one of the best operators in the industry to lead it.

You'll be leading a critical post-sales capability for a $100M+ business. The top and most

sophisticated companies across Banking, Capital Markets, and Insurance leverage Anaplan for

their most critical and important scenario planning and analysis. These customers don't tolerate

mediocrity. They expect a partner who understands their business as well as their own leadership

does. That's you.