Senior Software Engineer, Observability

About this role

ABOUT AIRWALLEX

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

HOW YOU'LL MAKE IMPACT

The Infrastructure & Productivity team builds the technical foundation that enables Airwallex’s global engineering organisation to scale. Our customers are fellow engineers, and we make their work faster, safer, and more effective through reliable platforms, automation, and observability systems.

As a Senior Software Engineer on the Observability team, you’ll build and operate the platforms that give engineering teams clear, timely, and actionable insight into the health and performance of Airwallex’s distributed systems. You’ll help reduce time to detect and resolve incidents, improve system reliability, and establish scalable observability practices across the company.

• Build and operate highly scalable observability platforms covering metrics, logs, traces, events, alerting, dashboards, and service health.

• Develop reliable software and platform capabilities that enable engineering teams to instrument, monitor, and troubleshoot their services with minimal friction.