Key Account Manager

About this role

About PayJoy

PayJoy, a Public Benefit Corporation, is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success.  Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system.  Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life.  PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.

This role

The Key Account Manager will be responsible for managing and growing one of PayJoy Mexico's most important strategic accounts. This role is PayJoy's commercial face to the account: it combines strong analytical capability, end-to-end problem solving, excellent interpersonal skills, and high-level presentation abilities to position PayJoy as the indispensable strategic partner on the client's commercial agenda. This is someone who can move with equal ease between a data analysis, an executive meeting, an operational problem-solving session, and a director-level presentation. The result is a deeper, more resilient, and more profitable relationship that drives sustainable growth in one of the company's most critical accounts.

Key responsibilities

Qualifications

Benefits

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles

Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening