Director of Product Design - Developer Platform

About this role

ABOUT AIRWALLEX

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

We are seeking a visionary, hands-on Director of Product Design to lead the design of Airwallex’s developer platform. You will own the design strategy and execution for our end-to-end developer experience, spanning our APIs, SDKs, developer tools, documentation, ecosystem integrations, and whitelabel customer management tools.

You’ll partner closely with product and engineering leaders across the company and high-performing team of product designers focused on world-class developer experiences that power a thriving embedded finance and partner ecosystem.

RESPONSIBILITIES

PRODUCT & DESIGN STRATEGY

• Define a clear, opinionated design strategy for how customers understand and use cash, high-yield, and credit accounts, and inter-account transfers as their organisation grows.

• Partner with PM leaders to frame problems, prioritise opportunities, and ensure design is embedded early in product strategy, not only at execution time.