Software Support Lead

About this role

Role objective:

We are seeking a highly capable Software Support Lead / Technical Project Manager to manage a global team of software support engineers and frontend/backend developers. This role is responsible for ensuring the stability, performance, and continuous improvement of internal, business-critical applications. It requires a unique combination of hands-on technical expertise, operational leadership, a customer-focused mindset, and strong mentoring capabilities. The ideal candidate will possess a blend of technical leadership, software development knowledge, and cross-functional collaboration skills.

Technical Knowledge and Deliverables:

Client, Stakeholder Management & Product Ownership:

Team Management & Leadership:

Required Skills & Qualifications

Nice to have: