Manager, Commercial Operations

About this role

Manager, Commercial Operations

We are looking for a Manager of Commercial Operations to build and run the transactional engine of the commercial function inside Revenue Operations. ClickHouse runs on a usage-based pricing model, and every deal – direct, marketplace, or partner – has to land correctly in the system: quoted against the right rules, ordered against the right contract structure, and booked cleanly enough that Accounting can bill and recognize it without rework. As we scale the cloud business and widen the product line, that path has to carry more volume, more products, and more deal structures without adding people to the middle of it. This role designs the systems, automation, and controls that make that possible.

Reporting to the Director, Commercial Strategy & Operations, you will own the quote-to-order path and order management, along with the build behind it: the CPQ and quoting system requirements, the automation, the validation and controls, and marketplace transaction operations across AWS, GCP, and Azure. The goal is a commercial path where the standard deal is self-service for the field, quality is enforced by the system rather than by who touched the deal, and human review is reserved for the cases that genuinely need judgment. You will be measured by how fast and how cleanly a deal moves, how little intervention it requires, and how good the experience is for the rep. You will partner daily with Sales, Accounting, Finance, Legal, and Revenue Engineering.

WHAT YOU'LL BE DOING

• Own order management and automate it. Run the intake, review, and processing of quotes, order forms, and bookings to defined SLAs through quarter-end peaks, and continuously engineer the manual steps out of that path.

• Design the quote-to-order flow. Instrument the process, find where it slows or breaks, and redesign it. You own the architecture of the flow, the exception routing, and the automation that makes the standard case hands-off.