GoTo Group
Mobility Service Manager
- Employment type
- Other
- Workplace type
- On-site
- Location
- Jakarta
- Last checked
- Oct 26, 2026
About this role
About the Role
We are looking for a Mobility Service Manager to lead regional travel management, business visa and work permit operations, international travel insurance, and employee mobility programs across key markets (ID, SG, IN, CN). In this role, you will define and enforce travel governance, manage key vendor relationships, oversee annual budgets, and drive end-to-end process automation(). You will serve as the primary strategic and escalation point for mobility operations, ensuring operational compliance and seamless employee travel experiences
What You Will Do
What You Will Need
About the Team
The Mobility Services Team is responsible for delivering seamless, safe, and efficient corporate travel, visa, insurance, and mobility solutions across our international hubs (ID, SG, IN, CN). We solve complex logistics and travel governance challenges by pairing policy frameworks with automated, tech-driven workflows. Joining this team means directly shaping employee travel experiences, building efficient automation, and managing critical vendor and emergency response systems across the region.
About GoTo Group GoTo is the largest digital ecosystem in Indonesia. GoTo's mission is to 'empower progress' by offering technology infrastructure and solutions that help everyone to access and thrive in the digital economy. The GoTo ecosystem provides a wide range of services, including mobility, delivery, payments, financial services, and technology solutions for merchants. The ecosystem also provides e-commerce services through Tokopedia and banking services through its partnership with Bank Jago.
About Gojek Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.