Claims Coordinator

About this role

Who we are

Atoms is building the machines that power the next era of progress.

Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.

Atoms builds Physical AI— real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.

This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale.

We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.

If you want to work on hard problems with real-world impact, join us.

About the role

Operating a large, owned fleet means a steady flow of auto and general liability claims—and a steady flow of correspondence from carriers, adjusters, and attorneys. As Claims Administrator/Coordinator, you are the responsive front line of claims operation: reporting new claims quickly, keeping every file moving, and making sure nothing (a demand, a subpoena, a document request) falls through the cracks. You free up our Claims Manager to focus on strategy and severity while you own intake and day-to-day coordination.

What you’ll do

• Handle first notice of loss (FNOL): intake new claims and report them promptly and accurately to carriers/TPAs—speed here directly reduces claim cost.

• Own the claims inbox: acknowledge, triage, and respond to correspondence from adjusters, defense counsel, plaintiff attorneys, and third-party carriers within defined SLAs.