Engineering Manager, FDE Infrastructure (NORAM)

About this role

WHO ARE WE?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

We're looking for an Engineering Manager to lead our Deployment Engineering team. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with.

Location: North America (remote-first)

WHAT YOU'LL DO

• Lead and mentor a team of Forward Deployed Engineers

• Drive end-to-end deployment of North in private cloud and on-premises environments

• Take ownership of customer success from technical implementation through delivery

• Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises

• Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments

• Optimize performance for OpenSearch, databases, and other K8s services