Staff/Senior Product Manager (0-1 Billing)

About this role

ABOUT AIRWALLEX

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles https://www.airwallex.com/en-us/operating-principles to see it in full.

RESPONSIBILITIES

• Define and drive Airwallex’s payments and billing product strategy — from vision and solution design to roadmap planning and execution across cross-border payments, FX, settlements, reconciliation, invoicing, and subscription billing.

• Build and enhance billing and invoicing solutions that support recurring payments, automated reconciliation, and global compliance requirements.

• Leverage AI/ML insights to optimize billing processes (e.g., automated invoice categorization, payment reconciliation, fraud prevention, churn prediction, and personalized billing experiences).

• Collaborate closely with engineering, design, data science, and commercial teams to deliver scalable global billing and payment products that can handle increased adoption, transaction volume, and complexity while maintaining reliability and compliance.